It allows you to make copies of the files you work on. The operating system does have a backup system that is built-in.
This is especially the case in the event you have very important personal or business information on your MAC. Sooner or later something in the MAC computer will fail so you want to be prepared for it. See the Service Level Expectations document for full details.It is said that there are two types of computer users: those that lost data and those that are going to lose data. Subscribing units are responsible for assisting their customers and/or escalating service related issues to the Izzy support team.
Izzy for Mac Platform as a Service does not provide end-user support. ITS follows a standard process for emergency changes and announces these changes on the ITS Service Status page. In rare instances, an emergency may require an urgent maintenance process or change and a related disruption of the service. ITS publishes any maintenance on the ITS Service Status page. Izzy for Mac Platform as a Service depends on underlying ITS infrastructure that have maintenance windows that may impact availability. Izzy for Mac Platform as a Service is available 24/7 with the exception of planned and emergency maintenance outages. Emergency changes are implemented as quickly as possible and are communicated post-release (or prerelease, if viable). ITS will share communications around enhancements targeted to full-service (non a la carte) customers that units may choose to reuse with their own constituencies at their discretion.Įmergency changes include fixes to critical functionality or security-driven releases and may or may not impact the user interface. Unit IT contacts will receive notification of service enhancements. A list of updates will be sent to the Izzy Notify email group before release.Įnhancements typically change the subscriber's experience. Updates are implemented on a regular basis (weekly, Thursday 6:30 p.m., when practical).
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